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The 6 Best Salesforce Alternatives in 2024

CEO Tinh Phung
Whether you’re running a large corporation or a small business, customers are the lifeblood of any venture. That’s where customer relationship management software, or CRM, comes in. While Salesforce may be the most famous CRM...

Whether you’re running a large corporation or a small business, customers are the lifeblood of any venture. That’s where customer relationship management software, or CRM, comes in. While Salesforce may be the most famous CRM on the market, there are numerous alternatives that offer a wide range of customer relationship features, often at a more affordable price. In this article, we will explore the best Salesforce alternatives in 2024, showcasing options that cater to different types of companies.

Freshsales: Best Salesforce Alternative Overall

Freshsales Freshsales

Freshsales stands out as the best Salesforce alternative due to its exceptional value. With monthly prices that rival or beat most other CRMs on the market, Freshsales offers a wealth of features and capabilities. Even its free plan, suitable for up to three users, provides a range of useful tools. Upgrade to higher-priced plans, and you'll gain access to AI-powered contact scoring, multiple sales pipelines, custom modules, and dedicated account managers. Freshsales is a top choice for businesses looking to maximize their CRM investment.

Zoho CRM: Best Salesforce Alternative for Small Business

Zoho Zoho

For small businesses seeking a Salesforce alternative, Zoho CRM is an excellent option. Its user-friendly interface and straightforward implementation make it ideal for companies without extensive software training resources. Zoho CRM also offers transparent pricing, and you can even try it out with a free trial before committing. Switching to Zoho CRM allows small businesses to streamline their customer relationship management efficiently.

Monday.com: Best Salesforce Alternative for Project Management

Monday.com Monday.com

While primarily known as a project management tool, Monday.com integrates CRM capabilities, making it an attractive Salesforce alternative for project management purposes. This versatile platform adapts to your company's unique workflow, allowing you to manage everything from strategy to task execution. With Monday.com, you can automate sales cycles, manage contacts, track emails, and create sales pipelines. If your business requires robust project management functionality combined with CRM features, Monday.com is the way to go.

HubSpot: Best Salesforce Alternative for Collaboration

HubSpot Hubspot

HubSpot is an advanced CRM solution renowned for its versatility and complexity. It excels in collaboration, providing sales automation, email sequences, customizable reports, and predictive lead scoring. HubSpot facilitates seamless interaction among team members, enabling sales and marketing teams to stay on the same page. Although some of its comprehensive features can be pricey, HubSpot offers a wealth of solutions for businesses aiming to optimize collaboration within their customer relationships.

Pipedrive: Best Salesforce Alternative for Managing Leads

Pipedrive Pipedrive

Effectively managing leads is crucial for establishing strong customer relationships and driving sales. Pipedrive is the leading Salesforce alternative in this area, providing robust lead management support across its pricing plans. Even the introductory plan offers extensive features such as 3,000 open deals, customizable pipelines, a product catalog, a leads inbox, and data import/export capabilities. As you upgrade, Pipedrive unlocks even more powerful features to help you succeed in managing your leads effectively.

Zendesk Sell: Best Salesforce Alternative for a Budget

Zendesk Zendesk

If you're searching for a budget-friendly Salesforce alternative, look no further than Zendesk Sell. While it might not be the cheapest monthly CRM plan available, it offers exceptional value for its base plan. At just $19 per month, you gain access to five agents, making it more cost-effective than many others that charge on a per-user basis. Zendesk Sell includes customizable sales pipelines, email and calendar integrations, task and appointment setting, call tracking and recording, and pre-built sales dashboards. For businesses aiming to maximize their budget, Zendesk Sell is a capable contender.

This article is managed and created separately from the Digital Trends Editorial team.

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